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Weird behavior after login

How to Disable Customer Accounts/Sign In Without Breaking the Shopping Cart in Magento 2.0.4?Persistent cart = off, adding 1 product and login results in 12 products in cartCheck customer login in external scriptMagento 2 minicart, welcome message, other do not work with page cache disabled after customer loginCheckout remains 80% blank Magento 2.0.7Front-end session timeout causes error on checkout and basket pagesMagento 2 checkout page how to get country_id from selected shipping addresses?Tier price for customer group does not automatically apply after logging inMagento 2 | Mini Cart has items but cart is empty | Session problem? | Double clicking on “Proceed To Checkout” redirects to an empty cartHow to add new custom dynamic link in magento2 top header links?Cart & Checkout blank Magento 2.3 after trying to add product to cart

.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ margin-bottom:0;
}

4

2

I'm using Magento 2.0.2, I have this series of errors:

1. In the Sign in page when I type in a wrong password I get redirected to the same page BUT I didn't see the expected "Invalid login" error message.


2. After I log in, the top menu bar didn't update with the name of the customer and if I had items in my cart from previous sessions I didn't see the the amount in the little orange square to the right of the icon cart.


3. If I add a product to the cart, then I get the message telling "You added xxx to your shopping cart" and ALSO I get the previous "Invalid login" error message. Additionally I get the items from previous sessions. BUT if I click on the cart icon and click on "Go to checkout" button I get the login popup...


4. Then, if I go back to my dashboard, now the top menu bar shows the name of the customer and also I can go normally to the checkout process.

Any ideas? Thanks!

magento2 checkout login

share|improve this question

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

bumped to the homepage by Community♦ 2 mins ago

This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  All the error messages are stored in the corresponding var/session/sess_ file, but it seems that Magento is not processing them...
  
  – hiperboreo
  Feb 29 '16 at 4:31
  

  
  
  
  

add a comment | 

4

2

I'm using Magento 2.0.2, I have this series of errors:

1. In the Sign in page when I type in a wrong password I get redirected to the same page BUT I didn't see the expected "Invalid login" error message.


2. After I log in, the top menu bar didn't update with the name of the customer and if I had items in my cart from previous sessions I didn't see the the amount in the little orange square to the right of the icon cart.


3. If I add a product to the cart, then I get the message telling "You added xxx to your shopping cart" and ALSO I get the previous "Invalid login" error message. Additionally I get the items from previous sessions. BUT if I click on the cart icon and click on "Go to checkout" button I get the login popup...


4. Then, if I go back to my dashboard, now the top menu bar shows the name of the customer and also I can go normally to the checkout process.

Any ideas? Thanks!

magento2 checkout login

share|improve this question

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

bumped to the homepage by Community♦ 2 mins ago

This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  All the error messages are stored in the corresponding var/session/sess_ file, but it seems that Magento is not processing them...
  
  – hiperboreo
  Feb 29 '16 at 4:31
  

  
  
  
  

add a comment | 

I'm using Magento 2.0.2, I have this series of errors:

1. In the Sign in page when I type in a wrong password I get redirected to the same page BUT I didn't see the expected "Invalid login" error message.


2. After I log in, the top menu bar didn't update with the name of the customer and if I had items in my cart from previous sessions I didn't see the the amount in the little orange square to the right of the icon cart.


3. If I add a product to the cart, then I get the message telling "You added xxx to your shopping cart" and ALSO I get the previous "Invalid login" error message. Additionally I get the items from previous sessions. BUT if I click on the cart icon and click on "Go to checkout" button I get the login popup...


4. Then, if I go back to my dashboard, now the top menu bar shows the name of the customer and also I can go normally to the checkout process.

Any ideas? Thanks!

magento2 checkout login

share|improve this question

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

share|improve this question

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

share|improve this question

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

edited Mar 2 '16 at 11:33

Klettseb

3,06531851

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

asked Feb 29 '16 at 3:13

hiperboreohiperboreo

154113

3 Answers
3

active

oldest

votes

0

We had this same issue on our site. Clearing browser cookies would make it work for a while but obviously we couldn't expect customers to always clear their cookies for us. The problem is that it would make two separate session cookies for everyone who logs in. One for example.com and one for .example.com. (notice the dot in front that makes it apply to itself and all subdomains as well) We would get exactly the problem you would describe when these two cookies ended up pointing to different sessions after a while. It's a bug in magento and the work around was as follows:

Go to system -> configuration -> general -> web -> session cookie management
Make sure the fields cookie path and cookie domain are correct.
In most cases, cookie path should just be / and cookie domain should just be your domain name with a dot in front.

share|improve this answer

answered Mar 1 '16 at 16:56

ChristianChristian

31129

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I tried without success :( It's true that on system -> configuration -> general -> web -> session cookie management the fields you mentioned were empty. For cookie path I typed / , for cookie domain I wrote mine with the dot and I couldn't log in ether as admin neither as customer, accessing directly the table core_config_data I delete the dot in the front of the domain and I can login again. But the error still persists!
  
  – hiperboreo
  Mar 2 '16 at 2:56
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You will probably have to clear your cookies once after changing the cookie settings.
  
  – Christian
  Mar 2 '16 at 20:22
  

  
  
  
  

add a comment | 

0

Check your Magento 2 file permissions on the server, especially var/session/. Can your webserver user write to the folder? Is it in the right usergroup?

share|improve this answer

edited Mar 2 '16 at 10:01

answered Mar 1 '16 at 15:57

AkifAkif

7761134

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes, the webserver can read and write to the folder var/session, yes it's in the right usergroup... I'v been tracking how the server access session files, I also thought it was a permission issue, but when I saw the server was writing and changing the content of session files I discard it. Thanks for your comment
  
  – hiperboreo
  Mar 2 '16 at 2:39
  

  
  
  
  

add a comment | 

0

I had exactly the same problems as you had and the same results with the advices on session cookie management settings. After reverting the setting in the database I decided to try to disable the Magento_Persistent module in Configuration -> Advanced -> Advanced and now the front-end behaves exactly like it should behave.

My guess is that somehow server side sessions are not synced well with client side cookies on opening a session so I just stick with client side cookies as I have no need to chase abandoned shopping carts.

share|improve this answer

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Well, I did it, disable Magento_Persistent module, but I still have the same issue with the name in the top bar and with the items in the cart, same way to "solve it": going back to my dashboard to get logged in :(
  
  – hiperboreo
  Mar 7 '16 at 1:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yeah, sorry, I found out later, too many bugs in 2.0.2. I'm now using the Dev version but due to another bug you might have to set the theme directly in the database. But as far as I can see the weird behavior and some other bugs are gone.
  
  – sangatpedas
  Mar 8 '16 at 2:54
  

  
  
  
  

add a comment | 

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0

We had this same issue on our site. Clearing browser cookies would make it work for a while but obviously we couldn't expect customers to always clear their cookies for us. The problem is that it would make two separate session cookies for everyone who logs in. One for example.com and one for .example.com. (notice the dot in front that makes it apply to itself and all subdomains as well) We would get exactly the problem you would describe when these two cookies ended up pointing to different sessions after a while. It's a bug in magento and the work around was as follows:

Go to system -> configuration -> general -> web -> session cookie management
Make sure the fields cookie path and cookie domain are correct.
In most cases, cookie path should just be / and cookie domain should just be your domain name with a dot in front.

share|improve this answer

answered Mar 1 '16 at 16:56

ChristianChristian

31129

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I tried without success :( It's true that on system -> configuration -> general -> web -> session cookie management the fields you mentioned were empty. For cookie path I typed / , for cookie domain I wrote mine with the dot and I couldn't log in ether as admin neither as customer, accessing directly the table core_config_data I delete the dot in the front of the domain and I can login again. But the error still persists!
  
  – hiperboreo
  Mar 2 '16 at 2:56
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You will probably have to clear your cookies once after changing the cookie settings.
  
  – Christian
  Mar 2 '16 at 20:22
  

  
  
  
  

add a comment | 

0

We had this same issue on our site. Clearing browser cookies would make it work for a while but obviously we couldn't expect customers to always clear their cookies for us. The problem is that it would make two separate session cookies for everyone who logs in. One for example.com and one for .example.com. (notice the dot in front that makes it apply to itself and all subdomains as well) We would get exactly the problem you would describe when these two cookies ended up pointing to different sessions after a while. It's a bug in magento and the work around was as follows:

Go to system -> configuration -> general -> web -> session cookie management
Make sure the fields cookie path and cookie domain are correct.
In most cases, cookie path should just be / and cookie domain should just be your domain name with a dot in front.

share|improve this answer

answered Mar 1 '16 at 16:56

ChristianChristian

31129

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I tried without success :( It's true that on system -> configuration -> general -> web -> session cookie management the fields you mentioned were empty. For cookie path I typed / , for cookie domain I wrote mine with the dot and I couldn't log in ether as admin neither as customer, accessing directly the table core_config_data I delete the dot in the front of the domain and I can login again. But the error still persists!
  
  – hiperboreo
  Mar 2 '16 at 2:56
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  You will probably have to clear your cookies once after changing the cookie settings.
  
  – Christian
  Mar 2 '16 at 20:22
  

  
  
  
  

add a comment | 

We had this same issue on our site. Clearing browser cookies would make it work for a while but obviously we couldn't expect customers to always clear their cookies for us. The problem is that it would make two separate session cookies for everyone who logs in. One for example.com and one for .example.com. (notice the dot in front that makes it apply to itself and all subdomains as well) We would get exactly the problem you would describe when these two cookies ended up pointing to different sessions after a while. It's a bug in magento and the work around was as follows:

Go to system -> configuration -> general -> web -> session cookie management
Make sure the fields cookie path and cookie domain are correct.
In most cases, cookie path should just be / and cookie domain should just be your domain name with a dot in front.

share|improve this answer

answered Mar 1 '16 at 16:56

ChristianChristian

31129

share|improve this answer

answered Mar 1 '16 at 16:56

ChristianChristian

31129

answered Mar 1 '16 at 16:56

ChristianChristian

31129

answered Mar 1 '16 at 16:56

ChristianChristian

31129

0

Check your Magento 2 file permissions on the server, especially var/session/. Can your webserver user write to the folder? Is it in the right usergroup?

share|improve this answer

edited Mar 2 '16 at 10:01

answered Mar 1 '16 at 15:57

AkifAkif

7761134

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes, the webserver can read and write to the folder var/session, yes it's in the right usergroup... I'v been tracking how the server access session files, I also thought it was a permission issue, but when I saw the server was writing and changing the content of session files I discard it. Thanks for your comment
  
  – hiperboreo
  Mar 2 '16 at 2:39
  

  
  
  
  

add a comment | 

0

Check your Magento 2 file permissions on the server, especially var/session/. Can your webserver user write to the folder? Is it in the right usergroup?

share|improve this answer

edited Mar 2 '16 at 10:01

answered Mar 1 '16 at 15:57

AkifAkif

7761134

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  yes, the webserver can read and write to the folder var/session, yes it's in the right usergroup... I'v been tracking how the server access session files, I also thought it was a permission issue, but when I saw the server was writing and changing the content of session files I discard it. Thanks for your comment
  
  – hiperboreo
  Mar 2 '16 at 2:39
  

  
  
  
  

add a comment | 

Check your Magento 2 file permissions on the server, especially var/session/. Can your webserver user write to the folder? Is it in the right usergroup?

share|improve this answer

edited Mar 2 '16 at 10:01

answered Mar 1 '16 at 15:57

AkifAkif

7761134

share|improve this answer

edited Mar 2 '16 at 10:01

answered Mar 1 '16 at 15:57

AkifAkif

7761134

answered Mar 1 '16 at 15:57

AkifAkif

7761134

answered Mar 1 '16 at 15:57

AkifAkif

7761134

0

I had exactly the same problems as you had and the same results with the advices on session cookie management settings. After reverting the setting in the database I decided to try to disable the Magento_Persistent module in Configuration -> Advanced -> Advanced and now the front-end behaves exactly like it should behave.

My guess is that somehow server side sessions are not synced well with client side cookies on opening a session so I just stick with client side cookies as I have no need to chase abandoned shopping carts.

share|improve this answer

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Well, I did it, disable Magento_Persistent module, but I still have the same issue with the name in the top bar and with the items in the cart, same way to "solve it": going back to my dashboard to get logged in :(
  
  – hiperboreo
  Mar 7 '16 at 1:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yeah, sorry, I found out later, too many bugs in 2.0.2. I'm now using the Dev version but due to another bug you might have to set the theme directly in the database. But as far as I can see the weird behavior and some other bugs are gone.
  
  – sangatpedas
  Mar 8 '16 at 2:54
  

  
  
  
  

add a comment | 

0

I had exactly the same problems as you had and the same results with the advices on session cookie management settings. After reverting the setting in the database I decided to try to disable the Magento_Persistent module in Configuration -> Advanced -> Advanced and now the front-end behaves exactly like it should behave.

My guess is that somehow server side sessions are not synced well with client side cookies on opening a session so I just stick with client side cookies as I have no need to chase abandoned shopping carts.

share|improve this answer

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Well, I did it, disable Magento_Persistent module, but I still have the same issue with the name in the top bar and with the items in the cart, same way to "solve it": going back to my dashboard to get logged in :(
  
  – hiperboreo
  Mar 7 '16 at 1:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yeah, sorry, I found out later, too many bugs in 2.0.2. I'm now using the Dev version but due to another bug you might have to set the theme directly in the database. But as far as I can see the weird behavior and some other bugs are gone.
  
  – sangatpedas
  Mar 8 '16 at 2:54
  

  
  
  
  

add a comment | 

I had exactly the same problems as you had and the same results with the advices on session cookie management settings. After reverting the setting in the database I decided to try to disable the Magento_Persistent module in Configuration -> Advanced -> Advanced and now the front-end behaves exactly like it should behave.

My guess is that somehow server side sessions are not synced well with client side cookies on opening a session so I just stick with client side cookies as I have no need to chase abandoned shopping carts.

share|improve this answer

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1

share|improve this answer

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1

answered Mar 4 '16 at 5:30

sangatpedassangatpedas

1