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Database-Based & Redis-Based Customer-Session Empty Data Issue in Magento 2 Using 2 Web-Servers

Sessions writing to database instead of RedisMissing blocks on live systemRedis Session SlownessFull page cache causes checkout POST request to fail, only when logged in!Magento 2 Redis Session Storage Database TableuiComponent Form Save Button Not workingAdmin logged out if autocomplete used in order createMagento 2 Add to cart using Ajax on response from other domainMagento 2 customer session data not giving customer data

1

I am facing a problem in getting session data in Magento 2, when I deploy my Build on 2 Web-Servers. I am facing no issue on Single Web-Server.

Problem Details I am setting some data in session, in first AJAX request, and then getting that data in the next consecutive AJAX
request but the session returns no values.

AJAX-Request Format:

jQuery.ajax({

    url: myUrl,

    type: 'POST',

    dataType: 'json',

    data: myData,

    cache: false,

})

Problem Resolution Approaches

• 
  

  Printed overall session data and found empty customer data. Only the following data is returned.

  
  
  

  Array([customer_segment_ids] => Array([1] => Array([0] => 3))[wishlist_item_count] => 0)

  
  



• Tried to load session data using ObjectManager, while created object of MagentoCustomerModelSession and provided the SessionID to get data from the Database-Table using my custom code, but it returned empty array.




• Tried to load session data using MySQL Custom Query by SessionID on that table and got data.




• Changed Session storage to Redis in my app/etc/env.php file, as directed here, but got the same empty session issue.



• 
  

  Changed Session storage to Files in my app/etc/env.php file and I got the correct data as expected.

  
  
  

  ---

  
  

Can I have a solution for this problem?

magento-2.1 database ajax customer-session redis

share|improve this question

edited 7 mins ago

Jehangir Wahid

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

add a comment | 

1

I am facing a problem in getting session data in Magento 2, when I deploy my Build on 2 Web-Servers. I am facing no issue on Single Web-Server.

Problem Details I am setting some data in session, in first AJAX request, and then getting that data in the next consecutive AJAX
request but the session returns no values.

AJAX-Request Format:

jQuery.ajax({

    url: myUrl,

    type: 'POST',

    dataType: 'json',

    data: myData,

    cache: false,

})

Problem Resolution Approaches

• 
  

  Printed overall session data and found empty customer data. Only the following data is returned.

  
  
  

  Array([customer_segment_ids] => Array([1] => Array([0] => 3))[wishlist_item_count] => 0)

  
  



• Tried to load session data using ObjectManager, while created object of MagentoCustomerModelSession and provided the SessionID to get data from the Database-Table using my custom code, but it returned empty array.




• Tried to load session data using MySQL Custom Query by SessionID on that table and got data.




• Changed Session storage to Redis in my app/etc/env.php file, as directed here, but got the same empty session issue.



• 
  

  Changed Session storage to Files in my app/etc/env.php file and I got the correct data as expected.

  
  
  

  ---

  
  

Can I have a solution for this problem?

magento-2.1 database ajax customer-session redis

share|improve this question

edited 7 mins ago

Jehangir Wahid

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

add a comment | 

I am facing a problem in getting session data in Magento 2, when I deploy my Build on 2 Web-Servers. I am facing no issue on Single Web-Server.

Problem Details I am setting some data in session, in first AJAX request, and then getting that data in the next consecutive AJAX
request but the session returns no values.

AJAX-Request Format:

jQuery.ajax({

    url: myUrl,

    type: 'POST',

    dataType: 'json',

    data: myData,

    cache: false,

})

Problem Resolution Approaches

• 
  

  Printed overall session data and found empty customer data. Only the following data is returned.

  
  
  

  Array([customer_segment_ids] => Array([1] => Array([0] => 3))[wishlist_item_count] => 0)

  
  



• Tried to load session data using ObjectManager, while created object of MagentoCustomerModelSession and provided the SessionID to get data from the Database-Table using my custom code, but it returned empty array.




• Tried to load session data using MySQL Custom Query by SessionID on that table and got data.




• Changed Session storage to Redis in my app/etc/env.php file, as directed here, but got the same empty session issue.



• 
  

  Changed Session storage to Files in my app/etc/env.php file and I got the correct data as expected.

  
  
  

  ---

  
  

Can I have a solution for this problem?

magento-2.1 database ajax customer-session redis

share|improve this question

edited 7 mins ago

Jehangir Wahid

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

jQuery.ajax({

    url: myUrl,

    type: 'POST',

    dataType: 'json',

    data: myData,

    cache: false,

})

share|improve this question

edited 7 mins ago

Jehangir Wahid

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

share|improve this question

edited 7 mins ago

Jehangir Wahid

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

asked Feb 11 at 16:18

Jehangir WahidJehangir Wahid

63

1 Answer
1

active

oldest

votes

0

I use the following code to get customer data with the cache enabled which I can achieve by the following code. But you are using the ajax controller request so for you cache will be no problem. kindly share your full code here.

namespace QaisarSattiModuleBlock;



class HelloWorld extends MagentoFrameworkViewElementTemplate

{



  protected $objectmanager;  





  public function __construct(



        MagentoFrameworkObjectManagerInterface $objectmanager



    ) {





        $this->objectmanager = $objectmanager;



    }

    public function getCustomerData()

    {

         $customerSession = $this->objectmanager->create('MagentoCustomerModelSessionFactory')->create();

         return $customerSession;

    }



}

Reference

share|improve this answer

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Thank you for your consideration, There is nothing special about my code, I used the conventional way to get data from the Customer-Session, as follows; namespace MyNamespaceMyModuleControllerArea; use MagentoCustomerModelSession; class MyController extends MagentoFrameworkAppActionAction { protected $_customerCollection; public function __construct(Session $customerSession) { $this->_customerSession = $customerSession; } public function execute() { $myData = $this->_customerSession->getMyCustomData(); } }
  
  – Jehangir Wahid
  Feb 25 at 16:58
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @JehangirWahid if you want to get customer attribute then load through the model. follow blog.qaisarsatti.com/magento_2/magento2-load-customer-by-id
  
  – Qaisar Satti
  yesterday
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No Sir, I am not trying to get Customer Attributes. I am setting some custom data in session the first client request, and then am trying to get that data in the next consecutive request.
  
  – Jehangir Wahid
  yesterday
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can you share code where you set the session?
  
  – Qaisar Satti
  11 hours ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, for sure. namespace MyNamespaceMyModuleControllerArea; use MagentoCustomerModelSession; class MyController extends MagentoFrameworkAppActionAction { protected $_customerCollection; public function __construct(Session $customerSession) { $this->_customerSession = $customerSession; } public function execute() { // $myData is an array $this->_customerSession->setMyCustomData($myData); } }
  
  – Jehangir Wahid
  3 mins ago
  
  
  

  
  
  
  

 | 
show 1 more comment

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0

I use the following code to get customer data with the cache enabled which I can achieve by the following code. But you are using the ajax controller request so for you cache will be no problem. kindly share your full code here.

namespace QaisarSattiModuleBlock;



class HelloWorld extends MagentoFrameworkViewElementTemplate

{



  protected $objectmanager;  





  public function __construct(



        MagentoFrameworkObjectManagerInterface $objectmanager



    ) {





        $this->objectmanager = $objectmanager;



    }

    public function getCustomerData()

    {

         $customerSession = $this->objectmanager->create('MagentoCustomerModelSessionFactory')->create();

         return $customerSession;

    }



}

Reference

share|improve this answer

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Thank you for your consideration, There is nothing special about my code, I used the conventional way to get data from the Customer-Session, as follows; namespace MyNamespaceMyModuleControllerArea; use MagentoCustomerModelSession; class MyController extends MagentoFrameworkAppActionAction { protected $_customerCollection; public function __construct(Session $customerSession) { $this->_customerSession = $customerSession; } public function execute() { $myData = $this->_customerSession->getMyCustomData(); } }
  
  – Jehangir Wahid
  Feb 25 at 16:58
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @JehangirWahid if you want to get customer attribute then load through the model. follow blog.qaisarsatti.com/magento_2/magento2-load-customer-by-id
  
  – Qaisar Satti
  yesterday
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No Sir, I am not trying to get Customer Attributes. I am setting some custom data in session the first client request, and then am trying to get that data in the next consecutive request.
  
  – Jehangir Wahid
  yesterday
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can you share code where you set the session?
  
  – Qaisar Satti
  11 hours ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, for sure. namespace MyNamespaceMyModuleControllerArea; use MagentoCustomerModelSession; class MyController extends MagentoFrameworkAppActionAction { protected $_customerCollection; public function __construct(Session $customerSession) { $this->_customerSession = $customerSession; } public function execute() { // $myData is an array $this->_customerSession->setMyCustomData($myData); } }
  
  – Jehangir Wahid
  3 mins ago
  
  
  

  
  
  
  

 | 
show 1 more comment

0

I use the following code to get customer data with the cache enabled which I can achieve by the following code. But you are using the ajax controller request so for you cache will be no problem. kindly share your full code here.

namespace QaisarSattiModuleBlock;



class HelloWorld extends MagentoFrameworkViewElementTemplate

{



  protected $objectmanager;  





  public function __construct(



        MagentoFrameworkObjectManagerInterface $objectmanager



    ) {





        $this->objectmanager = $objectmanager;



    }

    public function getCustomerData()

    {

         $customerSession = $this->objectmanager->create('MagentoCustomerModelSessionFactory')->create();

         return $customerSession;

    }



}

Reference

share|improve this answer

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Thank you for your consideration, There is nothing special about my code, I used the conventional way to get data from the Customer-Session, as follows; namespace MyNamespaceMyModuleControllerArea; use MagentoCustomerModelSession; class MyController extends MagentoFrameworkAppActionAction { protected $_customerCollection; public function __construct(Session $customerSession) { $this->_customerSession = $customerSession; } public function execute() { $myData = $this->_customerSession->getMyCustomData(); } }
  
  – Jehangir Wahid
  Feb 25 at 16:58
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @JehangirWahid if you want to get customer attribute then load through the model. follow blog.qaisarsatti.com/magento_2/magento2-load-customer-by-id
  
  – Qaisar Satti
  yesterday
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  No Sir, I am not trying to get Customer Attributes. I am setting some custom data in session the first client request, and then am trying to get that data in the next consecutive request.
  
  – Jehangir Wahid
  yesterday
  
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Can you share code where you set the session?
  
  – Qaisar Satti
  11 hours ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Yes, for sure. namespace MyNamespaceMyModuleControllerArea; use MagentoCustomerModelSession; class MyController extends MagentoFrameworkAppActionAction { protected $_customerCollection; public function __construct(Session $customerSession) { $this->_customerSession = $customerSession; } public function execute() { // $myData is an array $this->_customerSession->setMyCustomData($myData); } }
  
  – Jehangir Wahid
  3 mins ago
  
  
  

  
  
  
  

 | 
show 1 more comment

I use the following code to get customer data with the cache enabled which I can achieve by the following code. But you are using the ajax controller request so for you cache will be no problem. kindly share your full code here.

namespace QaisarSattiModuleBlock;



class HelloWorld extends MagentoFrameworkViewElementTemplate

{



  protected $objectmanager;  





  public function __construct(



        MagentoFrameworkObjectManagerInterface $objectmanager



    ) {





        $this->objectmanager = $objectmanager;



    }

    public function getCustomerData()

    {

         $customerSession = $this->objectmanager->create('MagentoCustomerModelSessionFactory')->create();

         return $customerSession;

    }



}

Reference

share|improve this answer

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107

namespace QaisarSattiModuleBlock;



class HelloWorld extends MagentoFrameworkViewElementTemplate

{



  protected $objectmanager;  





  public function __construct(



        MagentoFrameworkObjectManagerInterface $objectmanager



    ) {





        $this->objectmanager = $objectmanager;



    }

    public function getCustomerData()

    {

         $customerSession = $this->objectmanager->create('MagentoCustomerModelSessionFactory')->create();

         return $customerSession;

    }



}

share|improve this answer

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107

answered Feb 25 at 10:11

Qaisar SattiQaisar Satti

26.8k1255107