Magento2 : Something went wrong while saving the rule data. Please review the error log ...

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Magento2 : Something went wrong while saving the rule data. Please review the error log



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.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ margin-bottom:0;
}







1















I have Magento2 version 2.1.8, when I tried to create new cart price rules after entering all info it doesn't get saved and shows error.




"Something went wrong while saving the rule data. Please review the
error log."




Kindly guide me I am beginner in Mangeto.



Thanks










share|improve this question
















bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • You need to first get the error from the /var/log/exception.log file and post it so we can see what is happening.

    – BAF
    Dec 12 '17 at 11:01











  • Post your save >> execute() and die before save()

    – Ronak Chauhan
    Dec 12 '17 at 11:22


















1















I have Magento2 version 2.1.8, when I tried to create new cart price rules after entering all info it doesn't get saved and shows error.




"Something went wrong while saving the rule data. Please review the
error log."




Kindly guide me I am beginner in Mangeto.



Thanks










share|improve this question
















bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • You need to first get the error from the /var/log/exception.log file and post it so we can see what is happening.

    – BAF
    Dec 12 '17 at 11:01











  • Post your save >> execute() and die before save()

    – Ronak Chauhan
    Dec 12 '17 at 11:22














1












1








1








I have Magento2 version 2.1.8, when I tried to create new cart price rules after entering all info it doesn't get saved and shows error.




"Something went wrong while saving the rule data. Please review the
error log."




Kindly guide me I am beginner in Mangeto.



Thanks










share|improve this question
















I have Magento2 version 2.1.8, when I tried to create new cart price rules after entering all info it doesn't get saved and shows error.




"Something went wrong while saving the rule data. Please review the
error log."




Kindly guide me I am beginner in Mangeto.



Thanks







magento2 shopping-cart-price-rules coupon-codes






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Dec 12 '17 at 12:43









Sarfaraj

405518




405518










asked Dec 12 '17 at 10:54









Awais KhanAwais Khan

6311




6311





bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community 13 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.















  • You need to first get the error from the /var/log/exception.log file and post it so we can see what is happening.

    – BAF
    Dec 12 '17 at 11:01











  • Post your save >> execute() and die before save()

    – Ronak Chauhan
    Dec 12 '17 at 11:22



















  • You need to first get the error from the /var/log/exception.log file and post it so we can see what is happening.

    – BAF
    Dec 12 '17 at 11:01











  • Post your save >> execute() and die before save()

    – Ronak Chauhan
    Dec 12 '17 at 11:22

















You need to first get the error from the /var/log/exception.log file and post it so we can see what is happening.

– BAF
Dec 12 '17 at 11:01





You need to first get the error from the /var/log/exception.log file and post it so we can see what is happening.

– BAF
Dec 12 '17 at 11:01













Post your save >> execute() and die before save()

– Ronak Chauhan
Dec 12 '17 at 11:22





Post your save >> execute() and die before save()

– Ronak Chauhan
Dec 12 '17 at 11:22










1 Answer
1






active

oldest

votes


















0














A good trick is to search the GitHub repository for Magento 2 for the error strings which will lead you to the classes - this error string appears in two classes. One related to catalog rules and another related to quote - which I would guess would be what we're looking for).



The error is being generated by a catch all Exception block inside this class:



magento2/app/code/Magento/SalesRule/Controller/Adminhtml/Promo/Quote/Save.php



(or /vendor/magento/module-sales-rule/Controller/Adminhtml/Promo/Quote/Save.php)



Line ~102 depending on version:



       } catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log.')

);


I know it's forbidden to play with core, but sometimes these things get a bit annoying - and the update should be temporary only for debugging purposes, unless you need to provide a proper error message to an external system, in which case you'd probably override the method. if you're not on a production server you could try to back up the above file, then add an $e->getMessage() to the error output so you can immediately know why this is failing.



(Since you're a beginner - I would suggest checking the log file and reporting back to us instead of doing this)



} catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log. ERROR: %1', $e->getMessage())

);





share|improve this answer


























  • guys it was permission issue which were causing this error. Thanks for your support

    – Awais Khan
    Dec 12 '17 at 12:07












Your Answer








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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









0














A good trick is to search the GitHub repository for Magento 2 for the error strings which will lead you to the classes - this error string appears in two classes. One related to catalog rules and another related to quote - which I would guess would be what we're looking for).



The error is being generated by a catch all Exception block inside this class:



magento2/app/code/Magento/SalesRule/Controller/Adminhtml/Promo/Quote/Save.php



(or /vendor/magento/module-sales-rule/Controller/Adminhtml/Promo/Quote/Save.php)



Line ~102 depending on version:



       } catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log.')

);


I know it's forbidden to play with core, but sometimes these things get a bit annoying - and the update should be temporary only for debugging purposes, unless you need to provide a proper error message to an external system, in which case you'd probably override the method. if you're not on a production server you could try to back up the above file, then add an $e->getMessage() to the error output so you can immediately know why this is failing.



(Since you're a beginner - I would suggest checking the log file and reporting back to us instead of doing this)



} catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log. ERROR: %1', $e->getMessage())

);





share|improve this answer


























  • guys it was permission issue which were causing this error. Thanks for your support

    – Awais Khan
    Dec 12 '17 at 12:07
















0














A good trick is to search the GitHub repository for Magento 2 for the error strings which will lead you to the classes - this error string appears in two classes. One related to catalog rules and another related to quote - which I would guess would be what we're looking for).



The error is being generated by a catch all Exception block inside this class:



magento2/app/code/Magento/SalesRule/Controller/Adminhtml/Promo/Quote/Save.php



(or /vendor/magento/module-sales-rule/Controller/Adminhtml/Promo/Quote/Save.php)



Line ~102 depending on version:



       } catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log.')

);


I know it's forbidden to play with core, but sometimes these things get a bit annoying - and the update should be temporary only for debugging purposes, unless you need to provide a proper error message to an external system, in which case you'd probably override the method. if you're not on a production server you could try to back up the above file, then add an $e->getMessage() to the error output so you can immediately know why this is failing.



(Since you're a beginner - I would suggest checking the log file and reporting back to us instead of doing this)



} catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log. ERROR: %1', $e->getMessage())

);





share|improve this answer


























  • guys it was permission issue which were causing this error. Thanks for your support

    – Awais Khan
    Dec 12 '17 at 12:07














0












0








0







A good trick is to search the GitHub repository for Magento 2 for the error strings which will lead you to the classes - this error string appears in two classes. One related to catalog rules and another related to quote - which I would guess would be what we're looking for).



The error is being generated by a catch all Exception block inside this class:



magento2/app/code/Magento/SalesRule/Controller/Adminhtml/Promo/Quote/Save.php



(or /vendor/magento/module-sales-rule/Controller/Adminhtml/Promo/Quote/Save.php)



Line ~102 depending on version:



       } catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log.')

);


I know it's forbidden to play with core, but sometimes these things get a bit annoying - and the update should be temporary only for debugging purposes, unless you need to provide a proper error message to an external system, in which case you'd probably override the method. if you're not on a production server you could try to back up the above file, then add an $e->getMessage() to the error output so you can immediately know why this is failing.



(Since you're a beginner - I would suggest checking the log file and reporting back to us instead of doing this)



} catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log. ERROR: %1', $e->getMessage())

);





share|improve this answer















A good trick is to search the GitHub repository for Magento 2 for the error strings which will lead you to the classes - this error string appears in two classes. One related to catalog rules and another related to quote - which I would guess would be what we're looking for).



The error is being generated by a catch all Exception block inside this class:



magento2/app/code/Magento/SalesRule/Controller/Adminhtml/Promo/Quote/Save.php



(or /vendor/magento/module-sales-rule/Controller/Adminhtml/Promo/Quote/Save.php)



Line ~102 depending on version:



       } catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log.')

);


I know it's forbidden to play with core, but sometimes these things get a bit annoying - and the update should be temporary only for debugging purposes, unless you need to provide a proper error message to an external system, in which case you'd probably override the method. if you're not on a production server you could try to back up the above file, then add an $e->getMessage() to the error output so you can immediately know why this is failing.



(Since you're a beginner - I would suggest checking the log file and reporting back to us instead of doing this)



} catch (Exception $e) {

$this->messageManager->addError(

__('Something went wrong while saving the rule data. Please review the error log. ERROR: %1', $e->getMessage())

);






share|improve this answer














share|improve this answer



share|improve this answer








edited Dec 12 '17 at 11:28

























answered Dec 12 '17 at 11:12









BAFBAF

461415




461415













  • guys it was permission issue which were causing this error. Thanks for your support

    – Awais Khan
    Dec 12 '17 at 12:07



















  • guys it was permission issue which were causing this error. Thanks for your support

    – Awais Khan
    Dec 12 '17 at 12:07

















guys it was permission issue which were causing this error. Thanks for your support

– Awais Khan
Dec 12 '17 at 12:07





guys it was permission issue which were causing this error. Thanks for your support

– Awais Khan
Dec 12 '17 at 12:07


















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