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order confirmation email not send in magento 2


Magento 2 not sending emailsMagento 2 emails not being sent on VPSMagento 1.9.1.0 Cron job / Order confirmation mail not sentMagento cron doesnt send email at allCustomer could not get order email when order is placed on magento store CE 1.9.2.1Order Confirmation Email Not Sending Magento 2How to send order confirmation email in magento 2 programmatically?Magento 1.9.3.4 Button of Order Send Email and Submit Comment do not send emailUnable to receive copy of sales order emailMagento 2.1.8: SMTP - Configured store email addresses are not reflecting in the emailEmails are not sending from Magento 2 on Ubuntu/ApacheOrder confirmation emails not sending













7















I Installed magento 2 on my vps server
and configured store email like this



but order confitmation email will not send to the customers
what should I do , should I setup cron as some link recomended to do this
or should I configure my server like this link
what is the problem?










share|improve this question

























  • Try with configured cron.

    – Dhiren Vasoya
    Jan 3 '17 at 3:24
















7















I Installed magento 2 on my vps server
and configured store email like this



but order confitmation email will not send to the customers
what should I do , should I setup cron as some link recomended to do this
or should I configure my server like this link
what is the problem?










share|improve this question

























  • Try with configured cron.

    – Dhiren Vasoya
    Jan 3 '17 at 3:24














7












7








7


3






I Installed magento 2 on my vps server
and configured store email like this



but order confitmation email will not send to the customers
what should I do , should I setup cron as some link recomended to do this
or should I configure my server like this link
what is the problem?










share|improve this question
















I Installed magento 2 on my vps server
and configured store email like this



but order confitmation email will not send to the customers
what should I do , should I setup cron as some link recomended to do this
or should I configure my server like this link
what is the problem?







magento2.2 email smtp send-mail






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 8 mins ago









Teja Bhagavan Kollepara

2,98141947




2,98141947










asked Jan 2 '17 at 18:51









ali ghali gh

3711419




3711419













  • Try with configured cron.

    – Dhiren Vasoya
    Jan 3 '17 at 3:24



















  • Try with configured cron.

    – Dhiren Vasoya
    Jan 3 '17 at 3:24

















Try with configured cron.

– Dhiren Vasoya
Jan 3 '17 at 3:24





Try with configured cron.

– Dhiren Vasoya
Jan 3 '17 at 3:24










4 Answers
4






active

oldest

votes


















11














If you have properly configured Magento 2 mailing systems, you may need to check below point:




  1. Got to Stores -> Configuration -> Advanced -> System


Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server.




  1. Got to Stores -> Configuration -> Sales -> Sales Emails


Under General Settings tab, choose Asynchronous sending to Disable



Under Order tab Enabled to Yes



Now clear/refresh your cache.



Hope this helps you. This solution is tested with Magento 2.1.0






share|improve this answer


























  • There is no "Asynchronous sending"

    – Deepak Kamat
    Oct 5 '18 at 15:11











  • What is the magento version you are using?

    – Kamal Singh
    Oct 8 '18 at 4:21











  • It's Magento/2.2 (Community)

    – Deepak Kamat
    Oct 8 '18 at 8:14











  • I have an issue in Magento 2.2.7

    – Pratik Mehta
    Jan 9 at 6:51











  • not working with 2.2.7

    – Navin Bhudiya
    Feb 28 at 7:27



















0














This will work.




The transportbuilderbystore class has already been deprecated in 2.3
and soon will be in 2.2.



Fixed in Magento 2.2.7.




Fix:
vendor/magento/module-sales/Model/Order/Email/SenderBuilder.php



replace



    $this->transportBuilderByStore->setFromByStore(
$this->identityContainer->getEmailIdentity(),
$this->identityContainer->getStore()->getId()
);


with



    $this->transportBuilder->setFrom(
$this->identityContainer->getEmailIdentity(),
$this->identityContainer->getStore()->getId()
);


vendor/magento/framework/Mail/Template/TransportBuilder.php



replace



/**
* Set mail from address
*
* @param string|array $from
* @return $this
*/
public function setFrom($from)
{
$result = $this->_senderResolver->resolve($from);
$this->message->setFrom($result['email'], $result['name']);
return $this;
}


with



/**
* Set mail from address
*
* @param string|array $from
* @return $this
*/
public function setFrom($from, $store = null)
{
$result = $this->_senderResolver->resolve($from, $store);
$this->message->setFrom($result['email'], $result['name']);
return $this;
}


and just like that we do not need the TransportBuilderByStore anymore and it works as expected.






share|improve this answer



















  • 1





    not working , if i used this solution email sending stop

    – Navin Bhudiya
    Feb 28 at 7:26











  • Check this. github.com/magento/magento2/issues/16355

    – Pratik Mehta
    Mar 1 at 4:04



















0














I'm having a similar issue with 2.2.5 randomly. All other emails send, just not sales emails. Would the TransportBuilderByStore issue effect me as well?






share|improve this answer































    0














    I had the same issue and found that the actual issue was caused because of "from" header. It was being set twice by some reason. Please update below file to get resolve this issue:



    vendormagentoframeworkMailTemplateTransportBuilderByStore



    public function setFromByStore($from, $store)
    {
    $result = $this->senderResolver->resolve($from, $store);
    $this->message->setFrom($result['email'], $result['name']);

    return $this;
    }


    To



    public function setFromByStore($from, $store)
    {
    $result = $this->senderResolver->resolve($from, $store);

    if ($this->message->getFrom()) {
    $this->message->clearFrom();
    }

    $this->message->setFrom($result['email'], $result['name']);

    return $this;
    }





    share|improve this answer


























    • not working this solution for me 2.2.7

      – Navin Bhudiya
      Feb 28 at 7:27











    Your Answer








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    4 Answers
    4






    active

    oldest

    votes








    4 Answers
    4






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    11














    If you have properly configured Magento 2 mailing systems, you may need to check below point:




    1. Got to Stores -> Configuration -> Advanced -> System


    Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server.




    1. Got to Stores -> Configuration -> Sales -> Sales Emails


    Under General Settings tab, choose Asynchronous sending to Disable



    Under Order tab Enabled to Yes



    Now clear/refresh your cache.



    Hope this helps you. This solution is tested with Magento 2.1.0






    share|improve this answer


























    • There is no "Asynchronous sending"

      – Deepak Kamat
      Oct 5 '18 at 15:11











    • What is the magento version you are using?

      – Kamal Singh
      Oct 8 '18 at 4:21











    • It's Magento/2.2 (Community)

      – Deepak Kamat
      Oct 8 '18 at 8:14











    • I have an issue in Magento 2.2.7

      – Pratik Mehta
      Jan 9 at 6:51











    • not working with 2.2.7

      – Navin Bhudiya
      Feb 28 at 7:27
















    11














    If you have properly configured Magento 2 mailing systems, you may need to check below point:




    1. Got to Stores -> Configuration -> Advanced -> System


    Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server.




    1. Got to Stores -> Configuration -> Sales -> Sales Emails


    Under General Settings tab, choose Asynchronous sending to Disable



    Under Order tab Enabled to Yes



    Now clear/refresh your cache.



    Hope this helps you. This solution is tested with Magento 2.1.0






    share|improve this answer


























    • There is no "Asynchronous sending"

      – Deepak Kamat
      Oct 5 '18 at 15:11











    • What is the magento version you are using?

      – Kamal Singh
      Oct 8 '18 at 4:21











    • It's Magento/2.2 (Community)

      – Deepak Kamat
      Oct 8 '18 at 8:14











    • I have an issue in Magento 2.2.7

      – Pratik Mehta
      Jan 9 at 6:51











    • not working with 2.2.7

      – Navin Bhudiya
      Feb 28 at 7:27














    11












    11








    11







    If you have properly configured Magento 2 mailing systems, you may need to check below point:




    1. Got to Stores -> Configuration -> Advanced -> System


    Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server.




    1. Got to Stores -> Configuration -> Sales -> Sales Emails


    Under General Settings tab, choose Asynchronous sending to Disable



    Under Order tab Enabled to Yes



    Now clear/refresh your cache.



    Hope this helps you. This solution is tested with Magento 2.1.0






    share|improve this answer















    If you have properly configured Magento 2 mailing systems, you may need to check below point:




    1. Got to Stores -> Configuration -> Advanced -> System


    Under Mail Sending Settings make sure Disable Email Communications is set to No. Also verify your Host and Port fields if you are using any external mailing server.




    1. Got to Stores -> Configuration -> Sales -> Sales Emails


    Under General Settings tab, choose Asynchronous sending to Disable



    Under Order tab Enabled to Yes



    Now clear/refresh your cache.



    Hope this helps you. This solution is tested with Magento 2.1.0







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited Dec 12 '17 at 10:14

























    answered Jan 30 '17 at 18:58









    Kamal SinghKamal Singh

    438210




    438210













    • There is no "Asynchronous sending"

      – Deepak Kamat
      Oct 5 '18 at 15:11











    • What is the magento version you are using?

      – Kamal Singh
      Oct 8 '18 at 4:21











    • It's Magento/2.2 (Community)

      – Deepak Kamat
      Oct 8 '18 at 8:14











    • I have an issue in Magento 2.2.7

      – Pratik Mehta
      Jan 9 at 6:51











    • not working with 2.2.7

      – Navin Bhudiya
      Feb 28 at 7:27



















    • There is no "Asynchronous sending"

      – Deepak Kamat
      Oct 5 '18 at 15:11











    • What is the magento version you are using?

      – Kamal Singh
      Oct 8 '18 at 4:21











    • It's Magento/2.2 (Community)

      – Deepak Kamat
      Oct 8 '18 at 8:14











    • I have an issue in Magento 2.2.7

      – Pratik Mehta
      Jan 9 at 6:51











    • not working with 2.2.7

      – Navin Bhudiya
      Feb 28 at 7:27

















    There is no "Asynchronous sending"

    – Deepak Kamat
    Oct 5 '18 at 15:11





    There is no "Asynchronous sending"

    – Deepak Kamat
    Oct 5 '18 at 15:11













    What is the magento version you are using?

    – Kamal Singh
    Oct 8 '18 at 4:21





    What is the magento version you are using?

    – Kamal Singh
    Oct 8 '18 at 4:21













    It's Magento/2.2 (Community)

    – Deepak Kamat
    Oct 8 '18 at 8:14





    It's Magento/2.2 (Community)

    – Deepak Kamat
    Oct 8 '18 at 8:14













    I have an issue in Magento 2.2.7

    – Pratik Mehta
    Jan 9 at 6:51





    I have an issue in Magento 2.2.7

    – Pratik Mehta
    Jan 9 at 6:51













    not working with 2.2.7

    – Navin Bhudiya
    Feb 28 at 7:27





    not working with 2.2.7

    – Navin Bhudiya
    Feb 28 at 7:27













    0














    This will work.




    The transportbuilderbystore class has already been deprecated in 2.3
    and soon will be in 2.2.



    Fixed in Magento 2.2.7.




    Fix:
    vendor/magento/module-sales/Model/Order/Email/SenderBuilder.php



    replace



        $this->transportBuilderByStore->setFromByStore(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    with



        $this->transportBuilder->setFrom(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    vendor/magento/framework/Mail/Template/TransportBuilder.php



    replace



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from)
    {
    $result = $this->_senderResolver->resolve($from);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    with



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from, $store = null)
    {
    $result = $this->_senderResolver->resolve($from, $store);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    and just like that we do not need the TransportBuilderByStore anymore and it works as expected.






    share|improve this answer



















    • 1





      not working , if i used this solution email sending stop

      – Navin Bhudiya
      Feb 28 at 7:26











    • Check this. github.com/magento/magento2/issues/16355

      – Pratik Mehta
      Mar 1 at 4:04
















    0














    This will work.




    The transportbuilderbystore class has already been deprecated in 2.3
    and soon will be in 2.2.



    Fixed in Magento 2.2.7.




    Fix:
    vendor/magento/module-sales/Model/Order/Email/SenderBuilder.php



    replace



        $this->transportBuilderByStore->setFromByStore(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    with



        $this->transportBuilder->setFrom(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    vendor/magento/framework/Mail/Template/TransportBuilder.php



    replace



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from)
    {
    $result = $this->_senderResolver->resolve($from);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    with



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from, $store = null)
    {
    $result = $this->_senderResolver->resolve($from, $store);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    and just like that we do not need the TransportBuilderByStore anymore and it works as expected.






    share|improve this answer



















    • 1





      not working , if i used this solution email sending stop

      – Navin Bhudiya
      Feb 28 at 7:26











    • Check this. github.com/magento/magento2/issues/16355

      – Pratik Mehta
      Mar 1 at 4:04














    0












    0








    0







    This will work.




    The transportbuilderbystore class has already been deprecated in 2.3
    and soon will be in 2.2.



    Fixed in Magento 2.2.7.




    Fix:
    vendor/magento/module-sales/Model/Order/Email/SenderBuilder.php



    replace



        $this->transportBuilderByStore->setFromByStore(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    with



        $this->transportBuilder->setFrom(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    vendor/magento/framework/Mail/Template/TransportBuilder.php



    replace



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from)
    {
    $result = $this->_senderResolver->resolve($from);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    with



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from, $store = null)
    {
    $result = $this->_senderResolver->resolve($from, $store);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    and just like that we do not need the TransportBuilderByStore anymore and it works as expected.






    share|improve this answer













    This will work.




    The transportbuilderbystore class has already been deprecated in 2.3
    and soon will be in 2.2.



    Fixed in Magento 2.2.7.




    Fix:
    vendor/magento/module-sales/Model/Order/Email/SenderBuilder.php



    replace



        $this->transportBuilderByStore->setFromByStore(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    with



        $this->transportBuilder->setFrom(
    $this->identityContainer->getEmailIdentity(),
    $this->identityContainer->getStore()->getId()
    );


    vendor/magento/framework/Mail/Template/TransportBuilder.php



    replace



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from)
    {
    $result = $this->_senderResolver->resolve($from);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    with



    /**
    * Set mail from address
    *
    * @param string|array $from
    * @return $this
    */
    public function setFrom($from, $store = null)
    {
    $result = $this->_senderResolver->resolve($from, $store);
    $this->message->setFrom($result['email'], $result['name']);
    return $this;
    }


    and just like that we do not need the TransportBuilderByStore anymore and it works as expected.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Jan 9 at 9:17









    Pratik MehtaPratik Mehta

    11810




    11810








    • 1





      not working , if i used this solution email sending stop

      – Navin Bhudiya
      Feb 28 at 7:26











    • Check this. github.com/magento/magento2/issues/16355

      – Pratik Mehta
      Mar 1 at 4:04














    • 1





      not working , if i used this solution email sending stop

      – Navin Bhudiya
      Feb 28 at 7:26











    • Check this. github.com/magento/magento2/issues/16355

      – Pratik Mehta
      Mar 1 at 4:04








    1




    1





    not working , if i used this solution email sending stop

    – Navin Bhudiya
    Feb 28 at 7:26





    not working , if i used this solution email sending stop

    – Navin Bhudiya
    Feb 28 at 7:26













    Check this. github.com/magento/magento2/issues/16355

    – Pratik Mehta
    Mar 1 at 4:04





    Check this. github.com/magento/magento2/issues/16355

    – Pratik Mehta
    Mar 1 at 4:04











    0














    I'm having a similar issue with 2.2.5 randomly. All other emails send, just not sales emails. Would the TransportBuilderByStore issue effect me as well?






    share|improve this answer




























      0














      I'm having a similar issue with 2.2.5 randomly. All other emails send, just not sales emails. Would the TransportBuilderByStore issue effect me as well?






      share|improve this answer


























        0












        0








        0







        I'm having a similar issue with 2.2.5 randomly. All other emails send, just not sales emails. Would the TransportBuilderByStore issue effect me as well?






        share|improve this answer













        I'm having a similar issue with 2.2.5 randomly. All other emails send, just not sales emails. Would the TransportBuilderByStore issue effect me as well?







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 21 at 21:43









        Nick PiroNick Piro

        305




        305























            0














            I had the same issue and found that the actual issue was caused because of "from" header. It was being set twice by some reason. Please update below file to get resolve this issue:



            vendormagentoframeworkMailTemplateTransportBuilderByStore



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);
            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }


            To



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);

            if ($this->message->getFrom()) {
            $this->message->clearFrom();
            }

            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }





            share|improve this answer


























            • not working this solution for me 2.2.7

              – Navin Bhudiya
              Feb 28 at 7:27
















            0














            I had the same issue and found that the actual issue was caused because of "from" header. It was being set twice by some reason. Please update below file to get resolve this issue:



            vendormagentoframeworkMailTemplateTransportBuilderByStore



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);
            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }


            To



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);

            if ($this->message->getFrom()) {
            $this->message->clearFrom();
            }

            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }





            share|improve this answer


























            • not working this solution for me 2.2.7

              – Navin Bhudiya
              Feb 28 at 7:27














            0












            0








            0







            I had the same issue and found that the actual issue was caused because of "from" header. It was being set twice by some reason. Please update below file to get resolve this issue:



            vendormagentoframeworkMailTemplateTransportBuilderByStore



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);
            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }


            To



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);

            if ($this->message->getFrom()) {
            $this->message->clearFrom();
            }

            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }





            share|improve this answer















            I had the same issue and found that the actual issue was caused because of "from" header. It was being set twice by some reason. Please update below file to get resolve this issue:



            vendormagentoframeworkMailTemplateTransportBuilderByStore



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);
            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }


            To



            public function setFromByStore($from, $store)
            {
            $result = $this->senderResolver->resolve($from, $store);

            if ($this->message->getFrom()) {
            $this->message->clearFrom();
            }

            $this->message->setFrom($result['email'], $result['name']);

            return $this;
            }






            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited 7 mins ago









            Teja Bhagavan Kollepara

            2,98141947




            2,98141947










            answered Sep 5 '18 at 13:01









            Himmat PaliwalHimmat Paliwal

            1,233419




            1,233419













            • not working this solution for me 2.2.7

              – Navin Bhudiya
              Feb 28 at 7:27



















            • not working this solution for me 2.2.7

              – Navin Bhudiya
              Feb 28 at 7:27

















            not working this solution for me 2.2.7

            – Navin Bhudiya
            Feb 28 at 7:27





            not working this solution for me 2.2.7

            – Navin Bhudiya
            Feb 28 at 7:27


















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