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Place Order not working in Magento 1.9

.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ margin-bottom:0;
}

2

I upgraded from 1.7 to 1.9. At checkout, when client clicks on 'Place Order', it just shows a circling motion (submitting order information) and it reloads the page. I saw somewhere that that solution is: Magento 1.9.1.0 requires that your server has php-mbscript (mbstring) enabled in Apache.

I had a chat with Hostgator and they said they cannot enable this for me as I am on a shared hosting account. Does that mean my clients can no longer checkout in my store? What can I do please? Thank you

onepage-checkout

share|improve this question

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Once check app/design/frontend/YOUR_PACKAGE/YOUR_THEME/template/checkout/onepage/review/info.phtml file has form key. check bottom of this file and compare it with base package file
  
  – Rohit Kundale
  Jan 13 '16 at 12:28
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Hello Rohit, can you kindly explain better. Many thanks.
  
  – Chakadizulu
  Jan 13 '16 at 15:56
  

  
  
  
  

add a comment | 

2

I upgraded from 1.7 to 1.9. At checkout, when client clicks on 'Place Order', it just shows a circling motion (submitting order information) and it reloads the page. I saw somewhere that that solution is: Magento 1.9.1.0 requires that your server has php-mbscript (mbstring) enabled in Apache.

I had a chat with Hostgator and they said they cannot enable this for me as I am on a shared hosting account. Does that mean my clients can no longer checkout in my store? What can I do please? Thank you

onepage-checkout

share|improve this question

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Once check app/design/frontend/YOUR_PACKAGE/YOUR_THEME/template/checkout/onepage/review/info.phtml file has form key. check bottom of this file and compare it with base package file
  
  – Rohit Kundale
  Jan 13 '16 at 12:28
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Hello Rohit, can you kindly explain better. Many thanks.
  
  – Chakadizulu
  Jan 13 '16 at 15:56
  

  
  
  
  

add a comment | 

I upgraded from 1.7 to 1.9. At checkout, when client clicks on 'Place Order', it just shows a circling motion (submitting order information) and it reloads the page. I saw somewhere that that solution is: Magento 1.9.1.0 requires that your server has php-mbscript (mbstring) enabled in Apache.

I had a chat with Hostgator and they said they cannot enable this for me as I am on a shared hosting account. Does that mean my clients can no longer checkout in my store? What can I do please? Thank you

onepage-checkout

share|improve this question

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

share|improve this question

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

share|improve this question

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

asked Jan 13 '16 at 12:21

ChakadizuluChakadizulu

134

3 Answers
3

active

oldest

votes

1

Yes Magento requires the mbstring library to work. I suggest you upgrade your hosting account or look for another hosting company. As you said, checkout won't work anymore without this library installed. Sorry about that.

share|improve this answer

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

add a comment | 

0

If you are facing the problem of "Place Order not working" compare base info file with that of your theme and as said check the getFormKey function.

Please add following code (you can comment out your current code using php tag /* content */)

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share|improve this answer

edited Mar 22 '17 at 15:02

7ochem

5,85493768

answered Mar 22 '17 at 13:46

parvysageparvysage

31

add a comment | 

0

in which file we add

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share

edited 4 mins ago

Manoj Deswal

4,39191744

answered 5 mins ago

user78668user78668

1

New contributor

user78668 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

add a comment | 

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1

Yes Magento requires the mbstring library to work. I suggest you upgrade your hosting account or look for another hosting company. As you said, checkout won't work anymore without this library installed. Sorry about that.

share|improve this answer

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

add a comment | 

1

Yes Magento requires the mbstring library to work. I suggest you upgrade your hosting account or look for another hosting company. As you said, checkout won't work anymore without this library installed. Sorry about that.

share|improve this answer

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

add a comment | 

Yes Magento requires the mbstring library to work. I suggest you upgrade your hosting account or look for another hosting company. As you said, checkout won't work anymore without this library installed. Sorry about that.

share|improve this answer

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

share|improve this answer

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

answered Jan 13 '16 at 12:25

Raphael at Digital PianismRaphael at Digital Pianism

55.2k22124279

0

If you are facing the problem of "Place Order not working" compare base info file with that of your theme and as said check the getFormKey function.

Please add following code (you can comment out your current code using php tag /* content */)

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share|improve this answer

edited Mar 22 '17 at 15:02

7ochem

5,85493768

answered Mar 22 '17 at 13:46

parvysageparvysage

31

add a comment | 

0

If you are facing the problem of "Place Order not working" compare base info file with that of your theme and as said check the getFormKey function.

Please add following code (you can comment out your current code using php tag /* content */)

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share|improve this answer

edited Mar 22 '17 at 15:02

7ochem

5,85493768

answered Mar 22 '17 at 13:46

parvysageparvysage

31

add a comment | 

If you are facing the problem of "Place Order not working" compare base info file with that of your theme and as said check the getFormKey function.

Please add following code (you can comment out your current code using php tag /* content */)

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share|improve this answer

edited Mar 22 '17 at 15:02

7ochem

5,85493768

answered Mar 22 '17 at 13:46

parvysageparvysage

31

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share|improve this answer

edited Mar 22 '17 at 15:02

7ochem

5,85493768

answered Mar 22 '17 at 13:46

parvysageparvysage

31

edited Mar 22 '17 at 15:02

7ochem

5,85493768

edited Mar 22 '17 at 15:02

7ochem

5,85493768

answered Mar 22 '17 at 13:46

parvysageparvysage

31

answered Mar 22 '17 at 13:46

parvysageparvysage

31

0

in which file we add

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share

edited 4 mins ago

Manoj Deswal

4,39191744

answered 5 mins ago

user78668user78668

1

New contributor

user78668 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

add a comment | 

0

in which file we add

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share

edited 4 mins ago

Manoj Deswal

4,39191744

answered 5 mins ago

user78668user78668

1

New contributor

user78668 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

add a comment | 

in which file we add

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share

edited 4 mins ago

Manoj Deswal

4,39191744

answered 5 mins ago

user78668user78668

1

New contributor

user78668 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

//<![CDATA[

    review = new Review('<?php echo $this->getUrl('checkout/onepage/saveOrder', array('form_key' => Mage::getSingleton('core/session')->getFormKey())) ?>', '<?php echo $this->getUrl('checkout/onepage/success') ?>', $('checkout-agreements'));

//]]>

</script>

share

edited 4 mins ago

Manoj Deswal

4,39191744

answered 5 mins ago

user78668user78668

1

New contributor

user78668 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

edited 4 mins ago

Manoj Deswal

4,39191744

edited 4 mins ago

Manoj Deswal

4,39191744

answered 5 mins ago

user78668user78668

1

New contributor

user78668 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

answered 5 mins ago

user78668user78668

1